To fulfill our commitment to respecting and protecting your privacy, we will adhere to our basic principles as explained in detail below, and crafted this Privacy Policy in accordance with these basic principles:
- We inform you of the personal information that will be collected, and seek your consent to collect, use, or disclose your personal information.
- We identify the purposes of use for collecting your personal information.
- We collect only information that is necessary to carry out the identified purposes of use.
- We use or disclose your personal information only for the purposes for which it is collected, except with your consent or as required or permitted by law, and we will keep your information only as long as necessary to fulfill those purposes.
- We endeavor to make sure that your personal information is accurate, complete, and up-to-date.
- We protect your personal information via appropriate security safeguards.
- We make our policies and practices for the handling of your personal information as transparent as possible.
- You will have access to your personal information and will be able to correct your personal information as appropriate.
- We will be accountable to you. We are always interested in hearing your opinion regarding our compliance with these principles, this Privacy Policy, and applicable law.
Introduction
Welcome to PumpkinAI (the “App”). PumpkinAI is an AI-powered creative tool that generates cartoon-style images and short videos from text descriptions or user-uploaded images (“Services”). We are committed to protecting and respecting your privacy. We take your privacy seriously and we will collect, process and use your personal information to provide the services only after obtaining your consent. By downloading, using, or accessing this App, you agree to this privacy policy which explains when, where, how and why we collect personal information about you, how we use the information, the conditions under which we may disclose it to others, your rights in respect of your personal information, as well as how we keep it secure.
Content Data Policy
What content data is our app collecting?
When you use PumpkinAI, you may input text prompts (e.g., “a dragon eating ice cream”) or upload an image to generate a new cartoon or animated video. During processing, your input is temporarily sent to our secure cloud servers. We do not store your uploaded images, generated outputs, or text prompts after the generation task is complete. All data is automatically deleted within seconds.
For what purposes are we collecting this information?
To deliver the core functionality of the app—generating AI-created cartoon images and videos—we must temporarily process your inputs. The complete process is:
- You send a text prompt or image to our server.
- Our AI model processes the input to create a cartoon image or animated video.
- The result is returned to your device.
- Your original input and the generated output are immediately and permanently deleted from our servers after delivery. No copies are retained.
Will the data be shared with any third parties? Where will this information be stored?
Your data will not be shared with any third parties for advertising, profiling, or commercial purposes. Temporary processing occurs on Google Cloud Platform, which uses encrypted storage and complies with global data protection standards. All files are auto-deleted upon completion of the task.
PRIVACY POLICY
Welcome to PumpkinAI Privacy Policy. (PumpkinAI, “we”, “us” or “our”). Thank you for taking the time to read it.
- (1) We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
- (2) This Privacy Policy applies beginning December 24, 2025.
- (3) EFFECTIVE DATE: December 24, 2025
. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to the PumpkinAI mobile application. For simplicity, we refer to this as our “service” in this Privacy Policy. This policy governs all data practices related to the app unless a specific feature has its own supplemental notice.
. INFORMATION WE COLLECT
We collect minimal data necessary to operate the service and ensure a smooth user experience.
Information collected when you use our services
- Text Prompts & Uploaded Media: Sent temporarily to generate images/videos; deleted immediately after processing.
- Device Information: We collect your device model, operating system version, app version, and IP address (used only for routing requests).
- Photos Permission: We access your photo library only when you choose to upload an image, and only with your explicit consent.
- Storage Permission: Used solely to save generated images or videos to your device upon your request.
We do not collect facial geometry, biometric identifiers, location data, contacts, or microphone input.
. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
As a mobile app, PumpkinAI does not use browser cookies. However, we may use SDKs from trusted analytics providers (e.g., Firebase) to collect anonymized usage data such as:
- Feature usage frequency
- Session duration
- Crash reports
This data is aggregated and cannot identify individual users. You may opt out of analytics via your device settings.
. HOW WE USE INFORMATION
We use your information only for the following purposes:
- To generate and deliver AI-created cartoon images and videos based on your input.
- To maintain and improve app performance, fix bugs, and develop new features.
- To respond to your support requests.
- To comply with legal obligations.
We do not use your prompts or images to train public AI models or share them with third-party AI services.
. HOW WE SHARE INFORMATION
We do not sell or rent your personal information. Limited sharing occurs only in the following cases:
- With Service Providers: We use Google Cloud for secure, temporary processing. All data is auto-deleted post-task.
- With Analytics Partners: Anonymous, aggregated data may be shared with Firebase/Google Analytics to understand general usage trends.
- When Required by Law: If legally compelled (e.g., court order), we may disclose information, but only to the extent required.
- With Your Consent: Only if you explicitly agree to a specific sharing purpose.
We never share your generated content or prompts with advertisers or social platforms.
. CROSS-BORDER DATA TRANSFERS
Processing may occur on servers located in the United States or other jurisdictions. All transfers comply with applicable data protection laws, and data is protected by encryption and automatic deletion protocols.
. YOUR RIGHTS
You have the right to:
- Access, correct, or request deletion of your personal data
- Withdraw consent at any time
- Object to certain types of processing
Since we do not retain your content, most requests relate to diagnostic logs. Contact us to exercise your rights.
. HOW LONG WE RETAIN YOUR INFORMATION
- Text prompts & media: Deleted within seconds after generation.
- Diagnostic logs: Retained up to 30 days, then permanently erased.
- Account data (if applicable): Kept only while you actively use the app.
. HOW WE PROTECT YOUR INFORMATION
We implement industry-standard measures:
- End-to-end encryption for data in transit
- Encrypted temporary storage on Google Cloud
- Automatic data deletion workflows
- Regular security reviews
While no system is 100% secure, we take reasonable steps to protect your information.
. CHILDREN’S PRIVACY
PumpkinAI is not intended for children under 13. We do not knowingly collect data from children. If we discover such data was collected, we will delete it promptly. Contact us at 916304816@qq.com with concerns.
. Refund Policy
Refund eligibility follows Apple App Store and Google Play policies. Generally:
- Requests must be made within 48 hours of purchase (Google) or via Apple’s report-a-problem flow.
- Subscriptions can be canceled anytime via device settings.
- “Change of mind,” accidental purchases, or regional pricing differences are not grounds for refund.
Contact 916304816@qq.com with your order ID for assistance.
. PRIVACY POLICY CHANGES
We may update this policy. The “Last Updated” date will reflect changes. Continued use constitutes acceptance.
. Cancel Subscription
To cancel:
- iOS: Go to Settings > [Your Name] > Subscriptions > PumpkinAI > Cancel
- Android: Open Google Play > Subscriptions > PumpkinAI > Cancel
Cancellation takes effect at the end of the current billing cycle.
. HOW TO CONTACT US
Questions? Reach us at: Email: 916304816@qq.com
Third Party Policy Checklist: